Broadspire - Non response to claims
My car was hit in a parking lot in Pajoaque, New Mexico by a vehicle insured by Broadspire. The police report and driver both said the driver of the other vehicle was at fault.
This is particularly true as I wasn't even in my car. I filed a claim #18852****-*01 and was contacted by a Mr. Leon Bowman who said they would pay for the damage. Later, Mr, Bowman said that he was putting a check in the mail to cover the damage, but it was never received.
In spite of daily phone calls to Mr. Bowman, he doesn't answer or return calls.
My course is to call his supervisor and/or file a small claims against the other driver. Neither choice is helpful.
Reason of review: Poor customer service.
Monetary Loss: $3000.
Preferred solution: Send me the payment to cover damages.
Broadspire Cons: Non payment of claim, Lack of communicaton, Leon bowman.
Location: 2192 Garden Springs Dr, Lexington, KY 40504, USA
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