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Broadspire - The Run-around

I fell at work and have been receiving a bill from a health care provider. I sent a message asking what I should do with the bill, got no response. Sent a message with the bill attached, no response. Took the bill to my HR dept., they wanted me to call provider, provider wanted me to call Broadspire, Broadspire tells me they have no record of the bill. Ugh! I refuse to pay this bill.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Product or Service Quality
Turnaround Time
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#1262757
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Broadspire - Was Hit by a Garda truck
On Jan 6th 2018 I was hit by a Garda truck with license plate number 78069c1 the driver had the truck on reverse while at a red light and I was behind him waiting for the green light to turn left when the light turned green he stepped on the gas and hit my car when...
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#1262048
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Broadspire isn't teuthful

My claim representtitive says shes mailed my check out, and yet week later no money, my family cant have food we cant pay bills. We got my medication stole and told our claim representive and she said she would help, once again no help. My family is struggling because broadspire cant be honest or do what they say theyll do. And the worst is how it affects my family.
1.3
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Reliability
Staff
Turnaround Time
#1258290
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Broadspire - Pass the Buck

Angelia in claims was quick to pass me off to someone else instead of trying to help me due to the assigned rep was not available to assist.
#1252365
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On March 5th,2018 I was waiting for my car to be delivered to me by the Tropicana Casino's valet parking service in Atlantic City and there was a delay. Apparently an "Ecolab" Company truck hit the front bumper of my 2000 Chevy Impala. (The valet driver of the casino...
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1.0
I didn't like
  • No check for claim-still waiting
#1249760
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Broadspire - Same story, different story teller

After reading this other complaints within, I'm certain Broadspire is the worse WC company in the world. Do everyone a favor and go out of business. Y'all suck
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1249152
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My experience with your company has been very unsatisfactory the person assigned to my case is hard to get a hold of. Rude and obnoxious every time I do get a hold of her. I get dozens of excuses why she does not do her job. She constantly insinuatetes I am a liar....
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Anonymous
Katrina Milburn

I completely agree, had the same experience with my fiancé! They are impossible to work with and she was impossible to get ahold of

Anonymous
Sandy

I totally agree my caseworker acts the same way!!!

#1246119
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Trying to contact my adjuster after being denied care by a doctor that was assigned to my claim by Broadspire. Her voicemail states that she is out of the office until January 6, 2017. The out office automatic response lists the same date. Today is April 25, 2018. I...
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Anonymous
Juan Francisco

You should declare that you are representing yourself, then determine who Broadspire is represented by. Work through this law firm, while filing all correspondence with the ap...

1.0
#1240804
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Broadspire - Good job

I have been off work for nearly a year due to a knee injury at work. Broadspire has taken very good care of me so far. I’ve had 3 different case workers but my checks come timely and they’ve taken care of all my medical bills.
#1236823
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I filed a claim on 11-15-2017 , sent in all the required information, sent additional form on 12-5-2017, and Broadspire is saying everything is ok but they have requested a form from the Oklahoma Medical Examiners office, , and that broadspire uses a third party...
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Anonymous
156Florence

i just went thru the same *** with them and my mother passed away 9-11-2017 and i just now got paid and it was not the amo unt i expected

1.0
#1216498
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